"… At McClellan’s pottery factory, it takes one week to make each mug from start to finish, and the company was able to complete the huge Starbucks order in about six weeks. An overseas factory could produce twice as many in the same time. But McClellan says Starbucks was patient.
'They came out, they spent time in my factory, they listened. And that has made me really proud to do a good job for them,' he says.”